Current Residents
Resident Resources
Everything you need to manage your home at NSB New London — from rent payments to maintenance requests and community schedules.
Your Resident Toolkit
Balfour Beatty Communities provides on-site management and a range of online services to make daily life convenient for military families at NSB New London. Use the resources below to pay rent, submit service requests, review policies, and stay on top of your neighborhood schedule.
Living at NSB New London means becoming part of a community that values the dedication and service of military families. The on-site management team works closely with residents to ensure that every neighborhood remains a safe, welcoming place to call home. From the moment you arrive, you will find a professional staff ready to assist with leasing questions, maintenance concerns, or simply helping you settle into your new surroundings. The sense of camaraderie among neighbors is one of the most appreciated aspects of life here, creating an environment where families can truly thrive while serving our nation.
The amenities available throughout the community are designed to support a balanced and active lifestyle for residents of all ages. Well-maintained common areas, playgrounds, and green spaces offer plenty of opportunities for outdoor recreation and relaxation. Families can enjoy the convenience of on-site features that make daily life more enjoyable without having to travel far from home. Whether you are looking for a quiet place to read or a spot for children to play, the community spaces are thoughtfully planned to encourage connection and well-being among those who live here.
Maintaining your home is simple and straightforward thanks to the dedicated maintenance personnel who are committed to prompt and professional service. Residents can easily submit requests through the online portal, and the team works diligently to address needs in a timely manner. The focus on quality living environments means that homes are regularly inspected and cared for to the highest standards. This attention to detail helps ensure that every family can focus on what matters most while trusting that their home is in capable hands.
Balfour Beatty Communities offers a range of resources to help residents manage their household efficiently and stay informed about neighborhood events and updates. From coordinating rent payments to accessing community policies and forms, everything is designed with convenience in mind. The resident portal serves as a central hub for managing your home, allowing you to handle important tasks on your own schedule. This commitment to providing easy-to-use tools reflects the broader mission of supporting the unique lifestyle of military families stationed at NSB New London.
Quick Links
Rent Payment
Pay your rent online through the Resident Portal using your Tenant ID. Fast, secure, and available 24/7.
Resident PortalService Requests
Submit a maintenance request for your home. For emergencies, call the 24-hour maintenance line directly.
Submit RequestPolicies & Forms
Access community policies, resident handbooks, and important forms for your household.
View DocumentsCommunity Schedule
Trash, recycling, bulk pickup, and lawn care schedules for every neighborhood at NSB New London.
View ScheduleKey Contacts
- Management Office 100 Tern Road, Groton, CT 06340
- Phone 860-446-5913
- Fax 860-446-5918
- Office Hours Monday–Friday: 8:00 am – 5:00 pm | Saturday: 10:00 am – 3:00 pm
- Emergency Maintenance 860-446-5934
- Leasing Inquiries 855-723-0633